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Dragonscale Studios
Terms of Service
Robin's Note
By commissioning me, or by purchasing one of my designs, you acknowledge that you have both read and agree to these terms. Failure to comply with these terms may result in a warning, blacklisting, and/or legal action.
I may alter, add to, and/or remove the following terms at any time, without notice.
Last Updated: 6/15/2021
Reason: Moved "non-accepted commission types" to the "Will/Won't Draw" page and added more.
Payment and Refunds
1. You must be at least 18 years old and use your own PayPal and bank account for USD Commissions. Game currency and other accepted payment forms are held to the minimum age to play/use their respective game/website.
2. Payment is required to be sent before I begin working on your commission.
3. If you or I cancel the commission I will provide a refund if payment was already sent, however how much of one will depend on how far I am in the process of completing your commission. You are paying for my time spent working when you commission me.
4. Refunds may not be requested after the final product is completed. This includes issuing a charge-back after receiving the final product.
Workflow Related
1. For commissioning any non-custom character illustration, you must provide an up to date, preferably digitally drawn, full-body of your character that is SFW (Safe for work). Small details can changed with a written description for free, however large design changes and/or the lack of a clear character reference will require an additional fee to cover the extra time that will be spent working.
2. I will provide the you with screenshots at the various stages of the illustration's progress. Small projects might only have one or two, while larger ones might have many depending on the project. You may request changes until the project is marked as "completed", however only on things in the stage I am working on. For example; if I am coloring the image after you have approved the line-art, you may not request edits on the line-art with the exception of missed details or other errors on my part.
3. If I tell you an estimated date of completion I will do my best to uphold it, however life happens and work may be delayed. Occasionally, my mental and or physical, hand and wrist, health declines and I require breaks from owed work or all art in general. I will do my best to notify you of delays, but if you don't hear from me feel free to contact me through my email or Discord (RobinRyuu #8309).
4. I may cancel or deny your request at any time and for any reason. See the "Payment and Refunds" section above in case of this.
5. I retain the right to use or sell rejected/refunded wip sketches and designs. These may be offered as "your character here" (YCH) commissions, adoptable designs, or may be finished for my own use if applicable.
Copyright and Crediting
1. Unless previously discussed, I retain the right to show the commissioned art here and the other sites I use in order to advertise my work.
2. You may re-post/use any image(s), I have made for you, however clear credit must be given. You may not use the images commercially unless previously discussed.
3. You may not remove any and all signatures that I use in the illustration(s).
4. If you order a line-art from me, you may color it yourself, however you must credit me for the lines.
5. Custom characters/Logos are owned solely by the commissioner and may be used commercially unless otherwise specified in their descriptions. Credit to me as the designer would be appreciated but not necessary in most cases, however you may not claim you or another person designed them unless you or they edit the design so that it doesn't resemble the design I created.
Reselling and Trading
1. When reselling/trading characters the purchase value of the art pieces I have made may be added to the total value of the character as long as they are the sole character in the image. You may not add the price of the art to the character's value if it depicts a character besides the one you are reselling/trading. However, please follow the terms of service of the character's designer first.
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